ChatGPT for transport and logistics
Freight, courier and transport operators use ChatGPT for dispatch paperwork, customer communication and analysing job data.
- Share of NZ employees
- 4.2%about 102,000 people, Feb 2025
- Highest local share
- 32%Lyttelton, Canterbury
- Highest region
- 5.5%Southland, 2,850 employees
Where we start
Freight, courier and transport operators use ChatGPT for dispatch paperwork, customer communication and analysing job data.
Job and fuel data analysis
Upload job exports or fuel card data to find cost outliers and trends.
Customer and incident communications
Turn driver notes into incident reports and customer updates quickly.
A custom GPT for procedures
Put your procedures and compliance rules in a custom GPT so dispatch staff get consistent answers.
Take care: Keep driver and customer personal information out of chats unless your workspace and policy allow it.
Where the jobs are
Transport and logistics accounts for 4.2% of paid employees in New Zealand. These are the towns and regions where its share is highest. Towns need at least 400 employees to be ranked.
Towns with the highest share of jobs in transport and logistics
| Town | Chart | Share | NZ |
|---|---|---|---|
| Lyttelton | 32.4% | 4.2% | |
| Bluff | 31.6% | 4.2% | |
| Picton | 27.3% | 4.2% | |
| Temuka | 18.0% | 4.2% | |
| Ruakākā | 17.6% | 4.2% | |
| Riverton | 15.6% | 4.2% | |
| Helensville | 15.2% | 4.2% | |
| Wellsford | 14.1% | 4.2% | |
| Te Ānau | 11.6% | 4.2% | |
| Kaikōura | 11.0% | 4.2% |
Share of paid employees at business locations in the town. The tick marks the national share.
Source: Stats NZ, Business Demography Statistics, February 2020 and 2025.
By region
| Region | Chart | Share | NZ |
|---|---|---|---|
| Southland | 5.5% | 4.2% | |
| Marlborough | 5.0% | 4.2% | |
| Auckland | 4.9% | 4.2% | |
| Nelson | 4.8% | 4.2% | |
| Bay of Plenty | 4.6% | 4.2% | |
| Canterbury | 4.3% | 4.2% | |
| West Coast | 4.2% | 4.2% | |
| Otago | 3.9% | 4.2% | |
| Tasman | 3.9% | 4.2% | |
| Taranaki | 3.6% | 4.2% | |
| Gisborne | 3.6% | 4.2% | |
| Northland | 3.5% | 4.2% | |
| Hawke's Bay | 3.5% | 4.2% | |
| Waikato | 3.2% | 4.2% | |
| Manawatū-Whanganui | 3.2% | 4.2% | |
| Wellington | 2.7% | 4.2% |
Source: Stats NZ, Business Demography Statistics, February 2020 and 2025.
Courses
1Introductory
ChatGPT essentials workshop
A practical session for the whole team: prompting, files, data analysis and Projects, using tasks from your own business.
2Organisation
ChatGPT Business and Enterprise rollout
Set up ChatGPT properly for a team: workspace, sharing, policies, a custom GPT library and adoption that lasts past week two.
3Advanced
Custom GPTs, agents and the OpenAI API
For power users and developers: custom GPTs with actions, agent workflows, the OpenAI API and Codex.
Other industries
Questions
Is ChatGPT safe to use in transport and logistics?
With the right plan and rules, yes for most tasks. Keep driver and customer personal information out of chats unless your workspace and policy allow it.
Can training use our own transport and logistics examples?
Yes. We ask for a few real, non-sensitive examples beforehand, or anonymised versions, and build the exercises around them.
Train your transport and logistics team
- Send us a few linesHow many people, where you are, and the jobs that eat your week.
- We reply with a planA suggested session and format, plus what to bring: real quotes, emails and questions.
- Your team does the workAt your place or over video. They finish with ChatGPT doing real tasks, not demos.
- In person
- Remote
- Half-day workshop
- Full-day workshop
- Team rollout
Independent training by TheColab. Not affiliated with OpenAI.
Enquire
Tell us about your team. We reply by email with a suggested course and format.